These Terms and Conditions do not affect your statutory rights.
If you have any queries contact firstname.lastname@example.org
We take payment via Stripe, which accepts Visa, MasterCard, Delta & Maestro cards.
WHO WE ARE AND WHERE YOU’LL FIND US
Located on the high street of Broughty Ferry, the Scullery is a family run cookware and homeware shop.
33 Gray Street, Broughty Ferry, Dundee, DD5 2BJ
When customers place an order on our website they do so through a woocommerce plugin. Through the purchasing process you are asked for your name, address, telephone number and email along with payment information. This information is stored in the woocommerce system in order to process your booking and is kept on our archive file after your order, but will be kept no longer than necessary in order to comply with legal obligations. We ask for a telephone number so that we can contact you quickly if there is any issue with your order that we need to discuss.
Additionally, we use this Order Information to screen orders for any potential risk or fraud.
Your IP address is also recorded along with your browser agent in order to minimise spam orders on our website and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
DATA PROCESSED DIRECTLY BY THIRD PARTIES
We recognise that security is a major concern when shopping online. We have put a very secure system in place so you can feel completely at ease when shopping on our site.
When you make a purchase or attempt to make a purchase through the Scullery website we only collect information from you that is necessary to fulfil your order. This information includes your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
When you make a payment on our website you may provide payment information such as your credit/debit card or other payment details. We use secure form integration with a Payment Card Industry compliant third-party payment service (Stripe) to process all credit/debit card payments. This means that any transactions occur on the secure server of Stripe. All information you input is securely encrypted. No data concerning credit/debit cards is stored on our site. This does mean that you have to re-enter your card details every time you place an order with us, but this does ensure increased security.
You can view Stripe’s security policy here: https://stripe.com/en-gb/checkout/legal
SHARING OF PERSONAL INFORMATION
As outlined above it is our aim to share your information with as few third parties as possible. To be clear we share your personal information with the below parties to help us provide a smooth and high quality service:
- Woocommerce to host our online store.
- Stripe for our online payment solution
- Google Analytics – to help us understand how our customers use our website and help us improve our online experience. All of the IP data sent to Google Analytics is anonymised. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a court order, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We will never sell your personal information to a third party for marketing purposes.
RIGHT TO OBJECT AND COMPLAINTS
If you are unsure about any aspect of our use of your data or would like to object to any of the ways in which we process your data then please contact us (see below). We will endeavour to assist you in any way we can. However, should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
The Scullery, Broughty Ferry, Dundee DD5 2BJ
Tel: 01382 738104