Delivery Information

Our aim is to process all orders within 2 business days of receiving your order (excluding weekends and public holidays). You will receive an order confirmation email on receipt of your order.

We make every effort to ensure all products on the website are in stock but in the event of us not having your chosen item, we will contact you to arrange a refund or if suitable to you, to arrange a later delivery.

Delivery Costs

Standard delivery will in the main be with Royal Mail or our preferred Courier Service, depending on the size and weight of goods ordered.

You will receive a delivery email notification advising you of delivery arrangements and if applicable a tracking number to follow its progress.

Delivery prices are dependent on product size and will be automatically calculated at checkout. They will be broken down as follows:

  • FREE standard shipping on all orders over £75 (2 – 5 working days)
  • Standard shipping (2 – 5 working days): £4.95
  • Premium Shipping (faster delivery) - £7.95
  • Guaranteed Next Day Delivery - £11.00

Please allow 48 hours for the tracking information to become available. If you haven’t received your order by the expected delivery date, please contact us at stating your name and order number. Unfortunately, we are currently unable to offer international delivery or deliver to P.O. boxes.

Click & Collect

We offer FREE click and collect on all products from our store at 33 Gray Street, Broughty Ferry, Dundee, DD5 2BJ. Simply select local pick-up at the checkout. We will then send you an email when your order is ready for collection. If you require a local delivery, please contact us on 01382 738104.

Please have your order confirmation email with you when you come to collect your order.